I have used Dave from Dunn-Wright on several occasions and honestly, I've never had a problem.
I called Friedman's where I bought the ovens and they recommended Dunn-Wright to make the repairs.
My Dacor stove wasn't operating properly so the manufacturer recommended Dunn-Wright for the warranty repair.
Now I have used many repair services. Not very many are upfront and fair with prices.
People want something for nothing. Dunn Wright gets the job done for a decent price.
I had a dishwasher that broke down and needed repair. Dunn wright sent out a tech that handled business.
Great customer service.
When our Zephyr range-hood broke down, David saved the day. He was prompt, professional, friendly, and fixed it. He called the day before, then again when he was in the neighborhood so I wasn't stuck wondering when - or if - he would show up. And unlike other repair outfits, he didn't leave our kitchen a mess when he was finished. Would I call Dunn Wright again? You bet.
Christmas Eve and the oven decided to break. Dave graciously came out with two hours notice and fixed it. Thank you Dave!!!
I've used Dunn-Wright company for various repairs at our rentals. Always responsive, professional and fair.
What a fantastic company!! They are responsive and honest. I truly thought I was going to need to replace my gas stove top, After talking with them I realized I just put the pieces back together after a thorough cleaning. NO costs, just help. I will be calling Dunn Wright when any of my appliances fail.
I agree you can't go wrong with them!
Maryann S. Danville, CA
Once again I was reminded that this company is honest, helpful and straightforward. We have used them for some time and they have saved us money time and time again. We had a fridge problem that I thought was major. It turned out the technician helped me over the phone at no charge to make the needed adjustment and fix the problem.
Buddy B Lafayette, CA
Dave was amazing! He was, prompt, efficient, and an all around delight. Would totally recommend him to anyone. Thanks Dave!
Chelsea M Clayton, Ca
Dave was amazing, thought my oven was finished. with the holidays around the corner I was bummed wondering how I could cook dinner?! but Dave came to my rescue and fixed it!! Thank you ! Thank you !!
Linda B Clayton, Ca
I had a great experience with this company. They responded quickly and kept me informed about the repair process. The service technician was very kind and professional and did an excellent job of repairing my refrigerator. I would not hesitate to use them again.
Rev. Sylvia B
Nice enough man, I dealt with the owner of the company. Low key. I had several issues, and all were resolved. Waiting for parts took over a week. Very expensive, but he got the jobs done.
My Dacor stove broke down on Thanksgiving day. I called Dunn-Wright appliance on Friday and they were there on Wednesday of the following week. The repairmian was able to determined that the problem was the "control" board in the stove. The part was ordered and on the second visit, the stove was back up and running. The repair man was very knowledgeable about the stove and where the parts were that needed to be repaired.
As the stove was put back together, the repair man noticed that one little part was installed wrong, and took an extra 5 minutes to make it right.
I will call Dunn-Wright Appliance repair for all of my "appliance" repairs in the future.
Gary M Concord, CA
Absolutely excellent response and follow up. Would recommend him for all your appliance repairs. Can't be beat!!!
We had a great experience with El from Dunn Wright when we needed our freezer repaired. He was prompt, professional, pleasant, competent and thoroughly explained the problems with our freezer and the solution. We will definitely call again if the need arises.
Diann S Moraga, Ca
I've never reviewed a company before. I'm so happy I found them! A burner on my stove wasn't working and I called to have it fixed. Dave called me quickly to schedule an appointment and arrived right on time.
Dave was professional, knowledgeable and friendly. He fixed my stove quickly, and was very reasonably priced.
I highly recommend this company. I know I will definitely be calling them the next time I need an appliance fixed.
Kali K Lafayette, Ca
This company does a good job! My Dacor stove wasn't operating properly so the manufacturer recommended Dunn-Wright for the warranty repair.
Dave contacted me a day later and got right over to my home. In about 30 minutes, he had diagnosed the problem as a defective ignition switch and replaced the bad unit.
Dave was prompt and knowledgeable! I would not hesitate to use this company again in the future.
Helen B Antioch, CA
So glad I found Dunn-Wright! Two recent repairs: our Dacor Microwave/Convection oven, and our Whirlpool washing machine. Both Tim and Jaime (respectively) responded quickly, were professional, knowledgeable, and prompt.
When our microwave stopped heating we worried that it needed a magnetron but fortunately it was just a switch. Tim had the part and got it running again in no time flat, plus he is really pleasant to talk with. Then just before Christmas my Whirlpool washer tub stopped spinning. We have an extended warranty but A&E couldn't make it out for weeks! So I called Dunn Wright and once again, not only were they prompt in responding, Jaime had the necessary parts the next morning. (Luckily my warranty provider is going to reimburse me.) Highly recommend this company.
Kathi T Lafayette
I woke up one morning to a flooded kitchen from my Jenn-Air dishwasher. The dishwasher wasn't draining, so after calling around several repair places, I settled with Dunn-Wright. Bruce called me back and let me know what I needed to do to stop the leak until he was able to get to the house the next day with the replacement part. Bruce fixed the dishwasher the next day. He did a great job - was fast and friendly. I definitely recommend Dunn-Wright and won't hesitate to contact them again the next time I have an appliance issue.
I was referred to Dunn Wright by Friedman's appliance and immediately called them. Dave was my technician that came to my home and he did an awesome job. I called them to setup an appointment and they were at my home in 5 business days to repair the broken glass in my built in double oven. Very prompt and courteous service by my technician and I would highly recommend him. Thanks Dunn Wright.
Brent L Benicia Ca
Perfect name because it Is Dunn Wright! After you've tried the other appliance repair companies, this one gets to the source of the problem and professionally, efficiently fixes it. Prompt and quick--what more can you ask?
Ron K Danville, Ca
We have used this company for a variety of appliance repairs for many years. We always come back to them because they are prompt, knowledgeable and professional. Just had our Dacor oven die, and worried that it was time for a new oven after fourteen years. But no, Dunn-Wright did it again. We lucked out that they had the part needed, and we are back in action for making holiday cookies. We highly recommend this company!
Denise W. Walnut Creek, Ca
I have used Dave from Dunn-Wright on several occasions and honestly, I've never had a problem. In fact, he noticed my hot and cold lines for my washer were corroding and mentioned that they needed to be replaced. I asked him to call me back after our vacation and sure enough, he called and reminded me! We made arrangements for him to come to the house. Unfortunately for me, I was in the backyard without my cell phone when he came. I never heard the doorbell. I came inside a half hour later and saw that he had called. I telephoned him right away and lo & behold, he came back! He not only put the new flex lines in but he fixed a problem in my oven ( not scheduled) and even helped me pull some screws out of our deck. I feel very lucky that I found this company years ago and that Dave is a person of integrity.
Marlene B Martinez, CA
I have a 10 year old Dacor double oven and the lower oven stopped working. I called Friedman's where I bought the ovens and they recommended Dunn-Wright to make the repairs. Dave the owner came right on time and what a nice guy he was.
He found the problem right and away and then asked if my husband and I wanted to
know how to fix this if it happens in the future. Easy fix that we would never had known if he had not showed it to us. I hope not to call him again but, if I have any
other appliance problems he will be my first call.
Francis B Oakland
Five star service all the way! Dave at Dunn wright is a rock star! Fixed my exhaust vent over my stove, quickly and courteously.also its quieter now than before it broke ,would definitely recommend this service to anyone who needs an appliance repaired.
Timothy J. Concord
Talk about ethics. I had a problem, or at least thought I had a problem, with my refrigerator. Elwin talked to me to make sure I really had a problem. Turns out I didn't and what I was seeing was normal for this model. He could have easily come and charged me a service call fee for nothing. Thank you!
Tom B Danville
I recently bought a new home and already had a gas dryer. Unfortunately, the home was only set up for an electric dryer. After calling a couple of repairmen/contractors and learning that it would cost me anywhere from $500-$800, and I would have to pay for parts, AND it would take at least a whole day to do, which included them going under the house, I luckily found Dunn-Wright Appliance. I spoke with Dave (the owner) who said he could have a technician out that same day. The tech was at my house on time, determined that he could do the change-over for $365, which included material and labor. He then changed the configuration from electric to gas, did not have to go under the house, and only took him 4 1/2 hours.
I was very impressed by all involved with Dunn-Wright. Their professionalism, knowledge and reasonable price will have me calling them again.
Kathryn L Clayton
Used Dunn-Wright at least three times in the last three months. Thanks to Dave, my appliances (ovens, faucets and dryer) are all in top working order. Great, personalized, trust worthy help.
Sheila G Walnut Creek
Several years ago we remodeled our kitchen and purchased new appliances, including a JennAir refrigerator. Over the years we have had problems and called Dunn Wright to come for the repairs. Both times, Al came out. He was always prompt, honest about what's had to be done and explained everything he did thoroughly. We really appreciate the excellent service and workmanship. While we hope we won't need their services for awhile, we will always definitely call Dunn Wright and ask for Al!!
Lorra R Martinez
Great service repairing our dishwasher. On time and the cost was fair. Would recommend the Dunn-Wright people for app. service .
Jerry L Alamo
The owner, David came out and did a warranty job for me. I was amazed that there was no labor charge first of all, then pleasantly surprised to hear his company does maintenance on all sorts of home items, such as refrigerators (they do not work on built in units)...anyway, today, El, another employee came by to do the clean up on my outdoor fridge! He replaced the light bulb, repaired shelves that have fallen over time, and were being stored on top! All this for a very decent cost! Just shows, there are a few honest people out there!
Mary D Clayton
My dishwasher broke shortly after the warranty ran out (typical!). Needing a repair service right away, I found Dunn-Wright Appliance Repair on Yelp and, based on excellent reviews, I called them up on a Wednesday. One of their repairmen, Jaime, came to my house the next day. Unlike some other repair services that automatically just replace everything, he tried to fix the motor but was unable to make it run. Two days later, Jaime came back with the needed new motor and got the dishwasher up and running. Very impressive!
Brad M Walnut Creek
These guys are great! Fixed our dishwasher twice and saved my refrigerator yesterday. Show up on time, same day generally, fast, try to save the appliance and save money. Nice guys who explain what is going on. Charges very reasonable.
Linda H Concord, CA
A few days ago, our 8-year-old dishwasher began making an unusual, ominous sound. I called Dunn-Wright, and the polite lady on the other end told me that their Service Technician, Bruce, would call me back. Two hours later Bruce did call, and in a professional manner, asked me to describe the problem. By this time I had already gone through the Use and Care Guide that came with the dishwasher, and assumed that repair would be expensive, involving first a diagnostic visit, followed by a second visit to replace a pump or valve. Bruce, however, walked me through a series of questions on the phone, and suggested that the problem was probably related to a change in dishwasher detergent we had just made, creating extra foaming and the strange noise we heard. He recommended some easy remedies, which completely solved the problem. Later in the day, Bruce called back to check on how things had worked out. All I can say is that based on knowledge and customer service, Bruce and Dunn-Wright rock! They will remain the go-to appliance repair shop for this household.
Ted S Alamo
Dave is a seasoned and experienced appliance person. ..Dunn-Wright responded to my plea for help with our dryer vent problem. The last company came 3 months ago to 'clean' the dryer vent. Dave had to clean what they left behind and gave solid advice on our problem. Hire them. They referred to me by a local appliance dealer. Thank goodness..